Hotel Royal Reforma, Mexico City

My stay at the hotel was a mixed experience. Although the room was clean but dated, and I had to look for meals outside due to closed restaurants, the staff was nice and competent. The location was fantastic for exploring the city, offering safety and proximity to various attractions. Dining options were limited and pricey, but the refund process was strange.

The hotel was located close to the Metro, offering plenty of activities in the area. The rooms were spacious, clean, and comfortable, with a nice view from the 15th floor. However, the service fell short, especially in the dining room where staff were often unhelpful and rude. On the bright side, the dining options were satisfying with a decent breakfast provided. The hotel's location was within easy reach of key attractions like the Frida Kahlo Museum and the Archaeological Museum, making it convenient for both tourists and business travelers.

The hotel has spacious, well-equipped rooms that showed its age due to high occupancy but were not as clean as expected. The service was friendly but seemed unbothered to help overall, especially with language barriers. The eclectic location offers easy access to various attractions but also has some seedy establishments nearby. The dining experience, while interesting, fell short in quality and value for money. Despite some drawbacks, the facilities were satisfactory.